WMS Remote Shadow Error: SSL Handshake Fails

Remote Shadow is essential in my environment for assisting thin client users. However, I was surprised to get a consistent error when attempting to use that functionality via WMS. Every session attempt would fail after entering the VNC password with a “SSL_HANDSHAKE” error.

Solution: Use Firefox

For some reason, the UI of WMS is broken in other browsers (this was tested on both a Windows 10 and Server 2016 machine).